Testimonials

Jill Griffin
Florida
August 11, 2021

Taylor makes the process smooth, easy, fast, inexpensive, highly researched/detailed and above all CORRECT. We have worked with him multiple times and will continue to refer his services as best in class and all around exceptional.

Have Taylor train all mortgage/loan officers to maintain the highest quality of customer service and knowledge in the industry. We cannot say enough good things about his availability, quality of care, and overall ability to find us THE BEST rates out of anyone and we are located in Florida. No-one in the industry here could match his rates.


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LaTonya Grant
Philadelphia

Taylor Runyen was a gift and a blessing to work with. As a 1st time homeowner there was so much I didn't know about the process. Taylor was available for every question, provided clear answers, recommendations, and instruction. He is the most responsive person I have ever met. I could text Taylor at 4 pm on a Saturday and have a response with supporting documents within 30 minutes in most cases. He is knowledgeable, encouraging, patient, and most of all kind. Even at the closing table. Taylor sat next to me, explained every document and made the ENTIRE process stress-free. If you work with Taylor Runyen, YOU are the lucky one. I certainly am. I could go on and on, but I hope my sentiments help someone (especially someone who is green like I was) choose Taylor and PMA.


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Vincent Song
Herndon, VA
April 7, 2021

Very Helpful and Responsive

I got my first mortgage and refinance done through PMA. They offered the best rate on my first mortgage and the most flexibility on my refinance. Taylor Runyen helped provide a series of options that enabled me to lower my rate with minimal upfront costs. 10/10 would recommend. I've shopped around and no one was as helpful with rates comparable to theirs.


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Shelly
Philadelphia
April 7, 2021

Great communication, great rates, super friendly!

Taylor is amazing! He just helped us refinance an investment property. We were able to drop our APR by 1.25% *without paying any points* which is saving us $250/month on our mortgage and we even got a few bucks back at closing. I spoke to other banks who said it wasn't even worth trying to refinance an investment property, so definitely reach out to Taylor & PMA if you're thinking about this! This was not our first time working with him, as he had helped us purchase a home a few years ago as well. We decided to move when my partner was 7 months pregnant, so you can imagine what a nervous wreck we were at the time. He was so patient with me as I was freaking out about the deal potentially falling through. Plus he brought us delicious foods from whole foods at closing. Top notch experience, and we were so happy to work with him again!


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Refinance Customer
Wilmington, DE
April 21, 2021

Knowledgable and Professional

We had such a good experience working with Taylor Runyen and PMA buying our home that he was our first contact when looking to refinance one year later.

Taylor got us a great new rate and was able to steer us through the refi process quickly and painlessly. Communication is top notch with him and his team as well. I highly recommend Taylor and he will continue to be my first call if we're in the market again.


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Daniel DeMond

October 21, 2019

Taylor's service was amazing. I was very impressed by his attention to detail and sure hand in guiding us through the mortgage process as first time homebuyers. I'll definitely be recommending him and PMA to friends and family.


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Recent Home Buyer

October 24, 2019

Everyone was professional, communicated well, and worked faster than I expected. I never had to deal with any major surprises and closing went very smoothly! I am very happy with everything!


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Luke Angus

October 14, 2019

Just wanted to drop you a quick Thank You email. Courtney and I are so appreciative of the interest rate you gave us. It helped us get into an incredible house that we stinking adore!

Also, it was awesome working with you and so classy and smooth that PMA came in-person to the settlement table. Couldn’t have been happier working with you.


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Recent Home Buyer
Upper Marlboro, MD
December 19, 2018

Thank you very much for a pleasant experience, and most of all your honesty. Your resolve, responsiveness as well as that of your colleague, Theresa Thiel, have not gone unnoticed and unappreciated. PMA is fortunate to have you both. My realtor has noticed the quality of service as well, and has mentioned referring her clients to you - as I will endeavor to do.

I wish you much success going forward and thanks again!


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Satisfied Customer
Maryland
May 15, 2018

Great Service! Taylor was an excellent Loan Officer. He and his team were very helpful throughout the process which went very smoothly.


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Amanda
Delaware
June 7, 2018

PMA and Taylor Runyen were great! He was knowledgeable, responsive, and worked expeditiously. Thank you!


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Prerak
Union, NJ
June 30, 2018

Being a first time homeowner, I was warned the mortgage process was going to be a pain but Taylor Runyen made it seem easy. I could be difficult to deal with and had many questions but Taylor kept it professional throughout the process and addressed all my questions. There were some elements that could have been improved but those were more so the mortgage process related complexities. Unlike another mortgage companies I reached out to, Taylor did not call me a million times after providing me the initial info and waiting until I engaged him. I would definitely recommend Taylor to anyone going through the mortgage process and would definitely work with him again for my future mortgage needs.


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Alisha G.
Boca Raton, FL
July 25, 2018

Being a first-time home buyer can be a stressful experience. Taylor and Philadelphia Mortgage Advisors made this process painless. He was available whenever I needed and dealt with my 10001 questions. Would recommend them to any home buyer!


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Bryan
Fort Lauderdale, Florida
July 26, 2018

Working with Taylor Runyen was an amazing experience. He was very responsive and helpful from start to finish. It was very comforting to know that everything was being handled professionally. He was available at all hours of the day and provided expert advice. 10 out of 10 would recommend!


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Kevin
Bridgewater, NJ
July 27, 2018

Taylor Runyen is an amazing mortgage advisor from start to finish. I was doing research on which mortgage company I should use and called multiple companies but Taylor stood out the most because of how honest and upfront he was, as well as not being pushy in allowing my wife and I to take our time finding the mortgage company that suits our family. The efficiency his team provided made us feel at ease on meeting the timeline of the closing of our house. Also the willingness to answer any question we would have even on WEEKENDS! I would highly recommend his service to many of my family and friends when they are purchasing a house.


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Vijay
Oldsmar, Floriday
August 2, 2018

Taylor Runyen is an awesome, friendly lender to work with! Never had any hassles from start to finish. As I was doing research on which mortgage company I should use, and reached multiple companies and had inquiries but no one matched Taylor. He is very honest and read out all the options that suited my requirements and educated me whole lot about the mortgages as I'm the first time buyer. He never forced me on anything while I was taking a lot of time to decide. Each and every time that I called him with questions he answered them all patiently and explained them all, even on weekends and off hours. He made the whole mortgage process very simple. It is pleasure working with Taylor. I would say his whole team is fantastic, I highly recommend his services for anyone with any mortgage needs.


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Erin
NJ
August 4, 2018

Taylor Runyen and his colleagues at Philadelphia Mortgage Advisors were very helpful and responsive throughout the mortgage process. In addition to having great rates, they made the process simple for the client and completed everything on time.


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Prerak Shukla

June 26, 2018

Taylor was an excellent advisor, he was extremely professional and helpful throughout the process. I could be difficult to deal with some times but he kept his cool. I would choose PMA just to work with again in the future.


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Amanda & John
Delaware
June 13, 2018

Great client services! Taylor was professional, responsive, and knowledgeable. There are so many mortgage lenders out there, but Taylor and the PMA team outperformed them all!


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ZG
Maryland
May 14, 2018

Taylor Tunyen was great! It was a pleasure working with Taylor. He is knowledgeable, friendly, handled the process very well and responded very quickly to our questions.


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Allison Warren
Timonium, MD
May 14, 2018

Taylor Runyen was a breeze to work with throughout our whole buying process. He was fast in responding to emails and phone calls and always kept us in the loop. Thank you Taylor for helping me buy my first home!


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Satisfied Customer
Maryland
May 15, 2018

Taylor Runyen was an excellent loan officer. He and his team were very helpful throughout the process, which went very smoothly.


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Sarah Holskin

We liked the small business atmosphere and received very prompt responses. Taylor Runyen guided us through the process very thoroughly and would highly recommend him.


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Raghu

January 18, 2018

The entire process went smoothly, it was great working with Taylor Runyen. He was extremely responsive and clarified each and everything with lot of patience and was on top of everything which helped us to close within 30 days!! I would highly recommend working with PMA!


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Recent Home Buyer
Philadelphia
February 9, 2018

Taylor Runyen was extremely responsive and was transparent with us throughout the mortgage process. He was eager to explain complicated items when we had questions. He was also friendly and easy to talk with while remaining professional.


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