Testimonials
Paul Carlos Philadelphia February 9, 2022 Taylor Runyen is very knowledgeable and friendly during the process of buying my house. He is also very responsive and always available to answer all my questions. I will definitely recommend to my friends and family.
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A. Harris Brookhaven, PA February 11, 2022 The process to refinance my home was seamless. Taylor Runyen was very proficient, caring, patient and most of all provided answers to all my questions. Taylor walked me step by step through my process and was completely thorough in all forms of his communication with me. I definitely would want to work with him in the future and would recommend others to him as well.
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rhondaclarke9 Philadelphia February 24, 2022 I was extremely fortunate to have connected with Taylor Runyen. He was patient, friendly. Kind and helpful dealing with Taylor made the process so easy. Thank you so much I appreciate everything
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Samuel Zheng Newark, DE February 25, 2022 I highly recommend Taylor Runyen and his company Philadelphia Mortgage Advisors for mortgage service. I worked with Taylor a few times already on new purchase as well as refinance. Great experience throughout! They stay on top of the timeline, keep the process smooth. Taylor is very responsive and helpful whenever I have questions, always very kind and patient answering all my questions.
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djjoyo2003 Jim Thorpe, PA March 16, 2022 We loved working with Taylor he is simply the best. Extremely patience and very knowledgeable. He is always available for questions and so helpful in every way. Buying a house is very difficult but with Taylor it makes things a little easier everything from the initial pre approval all the way to closing there was never a minute where I felt uncomfortable. We were searching for months and saw many houses, Taylor was always there ready with a house specific pre-approval letter. Once we found our dream home Taylor worked tirelessly to get us to close on time. He is just incredible and I felt honored to have worked with him. Thank you Taylor for all of your hard work.
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Samuel Sheridan Philadelphia January 31, 2022 An extremely pleasant experience for a first time buyer!
Taylor Runyen and his team at Philadelphia Mortgage Advisors (PMA) were simply remarkable in how they handled completing my loan. I reached out to Taylor with exactly 30 days before I was set to close - I had recently come across a grant known as "K-FIT" which I was eligible for and would save me about 15k in out of pocket expenses - and even though I was already pre-qualified with others', I wanted to see if I could make a last ditch effort to secure the K-FIT grant as it would save me thousands in out of pocket closing costs. I explained my situation to Taylor over the phone that night, and it was evident that he and his colleagues at PMA were capable and experienced in handling the certain loan I would need for the grant. With only 30 days before closing, I was concerned that it was too late, but Taylor assured me they would be able to get it done. After our initial conversation, I left feeling extremely optimistic and hopeful that it would work out. During the process Taylor was diligent in making sure everything was processed in a timely and efficient manner. Moreover, Taylor was an excellent communicator and took the time to explain certain concepts that were foreign to me as a first-time home buyer. Ultimately, everything was pre-approved and set for closing with a week+ to spare before closing. I walked away from closing not having to owe anything - I actually received money back. This was largely in part due to the hard work Taylor and his team at PMA put in to secure the K-FIT grant. I would recommend Taylor and Philadelphia Mortgage Advisors to anyone, especially if they are seeking state grant programs. Thank you again Taylor and PMA! |
Jill Griffin Florida August 11, 2021 Taylor makes the process smooth, easy, fast, inexpensive, highly researched/detailed and above all CORRECT. We have worked with him multiple times and will continue to refer his services as best in class and all around exceptional.
Have Taylor train all mortgage/loan officers to maintain the highest quality of customer service and knowledge in the industry. We cannot say enough good things about his availability, quality of care, and overall ability to find us THE BEST rates out of anyone and we are located in Florida. No-one in the industry here could match his rates. |
LaTonya Grant Philadelphia Taylor Runyen was a gift and a blessing to work with. As a 1st time homeowner there was so much I didn't know about the process. Taylor was available for every question, provided clear answers, recommendations, and instruction. He is the most responsive person I have ever met. I could text Taylor at 4 pm on a Saturday and have a response with supporting documents within 30 minutes in most cases. He is knowledgeable, encouraging, patient, and most of all kind. Even at the closing table. Taylor sat next to me, explained every document and made the ENTIRE process stress-free. If you work with Taylor Runyen, YOU are the lucky one. I certainly am. I could go on and on, but I hope my sentiments help someone (especially someone who is green like I was) choose Taylor and PMA.
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Vincent Song Herndon, VA April 7, 2021 Very Helpful and Responsive
I got my first mortgage and refinance done through PMA. They offered the best rate on my first mortgage and the most flexibility on my refinance. Taylor Runyen helped provide a series of options that enabled me to lower my rate with minimal upfront costs. 10/10 would recommend. I've shopped around and no one was as helpful with rates comparable to theirs. |
Shelly Philadelphia April 7, 2021 Great communication, great rates, super friendly!
Taylor is amazing! He just helped us refinance an investment property. We were able to drop our APR by 1.25% *without paying any points* which is saving us $250/month on our mortgage and we even got a few bucks back at closing. I spoke to other banks who said it wasn't even worth trying to refinance an investment property, so definitely reach out to Taylor & PMA if you're thinking about this! This was not our first time working with him, as he had helped us purchase a home a few years ago as well. We decided to move when my partner was 7 months pregnant, so you can imagine what a nervous wreck we were at the time. He was so patient with me as I was freaking out about the deal potentially falling through. Plus he brought us delicious foods from whole foods at closing. Top notch experience, and we were so happy to work with him again! |
Refinance Customer Wilmington, DE April 21, 2021 Knowledgable and Professional
We had such a good experience working with Taylor Runyen and PMA buying our home that he was our first contact when looking to refinance one year later. Taylor got us a great new rate and was able to steer us through the refi process quickly and painlessly. Communication is top notch with him and his team as well. I highly recommend Taylor and he will continue to be my first call if we're in the market again. |
Daniel DeMond October 21, 2019 Taylor's service was amazing. I was very impressed by his attention to detail and sure hand in guiding us through the mortgage process as first time homebuyers. I'll definitely be recommending him and PMA to friends and family.
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Recent Home Buyer October 24, 2019 Everyone was professional, communicated well, and worked faster than I expected. I never had to deal with any major surprises and closing went very smoothly! I am very happy with everything!
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Luke Angus October 14, 2019 Just wanted to drop you a quick Thank You email. Courtney and I are so appreciative of the interest rate you gave us. It helped us get into an incredible house that we stinking adore!
Also, it was awesome working with you and so classy and smooth that PMA came in-person to the settlement table. Couldn’t have been happier working with you. |
Recent Home Buyer Upper Marlboro, MD December 19, 2018 Thank you very much for a pleasant experience, and most of all your honesty. Your resolve, responsiveness as well as that of your colleague, Theresa Thiel, have not gone unnoticed and unappreciated. PMA is fortunate to have you both. My realtor has noticed the quality of service as well, and has mentioned referring her clients to you - as I will endeavor to do.
I wish you much success going forward and thanks again! |
Satisfied Customer Maryland May 15, 2018 Great Service! Taylor was an excellent Loan Officer. He and his team were very helpful throughout the process which went very smoothly.
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Amanda Delaware June 7, 2018 PMA and Taylor Runyen were great! He was knowledgeable, responsive, and worked expeditiously. Thank you!
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Prerak Union, NJ June 30, 2018 Being a first time homeowner, I was warned the mortgage process was going to be a pain but Taylor Runyen made it seem easy. I could be difficult to deal with and had many questions but Taylor kept it professional throughout the process and addressed all my questions. There were some elements that could have been improved but those were more so the mortgage process related complexities. Unlike another mortgage companies I reached out to, Taylor did not call me a million times after providing me the initial info and waiting until I engaged him. I would definitely recommend Taylor to anyone going through the mortgage process and would definitely work with him again for my future mortgage needs.
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Alisha G. Boca Raton, FL July 25, 2018 Being a first-time home buyer can be a stressful experience. Taylor and Philadelphia Mortgage Advisors made this process painless. He was available whenever I needed and dealt with my 10001 questions. Would recommend them to any home buyer!
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Bryan Fort Lauderdale, Florida July 26, 2018 Working with Taylor Runyen was an amazing experience. He was very responsive and helpful from start to finish. It was very comforting to know that everything was being handled professionally. He was available at all hours of the day and provided expert advice. 10 out of 10 would recommend!
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Kevin Bridgewater, NJ July 27, 2018 Taylor Runyen is an amazing mortgage advisor from start to finish. I was doing research on which mortgage company I should use and called multiple companies but Taylor stood out the most because of how honest and upfront he was, as well as not being pushy in allowing my wife and I to take our time finding the mortgage company that suits our family. The efficiency his team provided made us feel at ease on meeting the timeline of the closing of our house. Also the willingness to answer any question we would have even on WEEKENDS! I would highly recommend his service to many of my family and friends when they are purchasing a house.
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Vijay Oldsmar, Floriday August 2, 2018 Taylor Runyen is an awesome, friendly lender to work with! Never had any hassles from start to finish. As I was doing research on which mortgage company I should use, and reached multiple companies and had inquiries but no one matched Taylor. He is very honest and read out all the options that suited my requirements and educated me whole lot about the mortgages as I'm the first time buyer. He never forced me on anything while I was taking a lot of time to decide. Each and every time that I called him with questions he answered them all patiently and explained them all, even on weekends and off hours. He made the whole mortgage process very simple. It is pleasure working with Taylor. I would say his whole team is fantastic, I highly recommend his services for anyone with any mortgage needs.
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Erin NJ August 4, 2018 Taylor Runyen and his colleagues at Philadelphia Mortgage Advisors were very helpful and responsive throughout the mortgage process. In addition to having great rates, they made the process simple for the client and completed everything on time.
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Prerak Shukla June 26, 2018 Taylor was an excellent advisor, he was extremely professional and helpful throughout the process. I could be difficult to deal with some times but he kept his cool. I would choose PMA just to work with again in the future.
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Amanda & John Delaware June 13, 2018 Great client services! Taylor was professional, responsive, and knowledgeable. There are so many mortgage lenders out there, but Taylor and the PMA team outperformed them all!
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